Terms & Conditions
The following terms and conditions apply when purchasing from the web-shop www.littlebitdesign.com
Littlebit Design is owned and run by:
Jensen's Workshop avoin yhtiö
Company registration Nr. 2634720-5
(hereafter refereed to as: "Littlebit Design" "Jensen's workshop", "we" or "us")
Please read through the terms and conditions before placing an order at our web shop.
You are free to shop at littlebitdesign.com 24 hours a day, and we will do our best to ship the items you buy by the following working day, though it might take up to 5 working days before shipping.
Once you receive the order confirmation we are in a binding purchase agreement.
It is up to you, to ensure that your contact details are correct, when placing the order, since we do not confirm this data before shipping.
Prices show on our web shop includes 24% VAT. At the checkout you will be asked for the shipping address and then the final amount will be calculated depending on the country.
We are using STRIPE as our payment system, where you can use VISA, MasterCard and American Express.
Jensen's Workshop reserves the right to delay or withhold shipments if fraud is suspected.
If your order is delivered in another EU country than Finland, the regulations of the free movements of goods apply, meaning that you should not have to pay any import duty. However you will have the pay the standard Finnish VAT of 24%.
If you order contains more than one product we will ship the parcel when the full order is ready.
Inside Finland shipping is free, outside Finland shipping is €8.00 as a standard.
Right of withdrawal
You have to right to withdraw from you purchase for up to 14 days after you receive the order. Please note that you cannot withdraw from the purchase by choosing not to receive the parcel or not retrieving it from the carrier.
If you choose to return the product, please notify us by post or email info(at)littlebitdesign.com. To avoid delays or misunderstandings please include the order number and your personal details in the notification. (Please note that for custom or personalized orders the right of withdrawal does not apply)
Once you have notified us of the withdrawal you must send back the product without delay, no later than 14 days from the day you have informed us of the withdrawal. We may ask you to document that the shipping date is before the deadline.
You may choose which ever way that suits you the best, to ship the product back to us. Please be aware that you are responsible for the product during the transportation, and that you bear the cost of the shipping. We suggest you return the item in the same type of box you received it in.
Returned products should be in a good, unused and undamaged condition. You are liable for the diminished value of the product. which might occur from handling it beyond what is necessary and normal when inspecting a newly purchased product.
We will use the following guidelines to determine the diminished value of the product.
- No signs of use and the product and packaging is intact 0%
- Minor signs of use 25%
- Visible signs of use 50%
- Clear signs of damage to the product 100%
All payments will be returned once we have inspected the returned product or when you have proven that you have returned the product to us.
Please note that potential fees imposed on you by your credit card provider will not be reimbursed.
Our goal is to have satisfied and happy customers, therefore we will appreciate that you contact us if there are any problems with product you have purchased.
Littlebit Design operates according to the Finnish Consumer protection act. Should you experience a case of non conformity of you product, please contact us no later than 2 months after you discover the non conformity.
If you product is not in conformity with the purchase agreement you may:
- Require remedy for the lack of conformity.
- Require a replacement that is in conformity with the purchase agreement.
- Require a suitable reduction of the purchase price.
- Terminate the purchase agreement unless the lack of conformity is immaterial.
The above remedies do require that your claim is justified, and that the lack of conformity didn't occur due to wrongful or damaging, treatment and handling of the product.
Any kind of complaint should be informed by contacting us either:
By mail to:
Or by E-mail to:
When you return the product, please include a copy of the invoice, and a note stating the nature of the complaint.
Littlebit Design cannot guarantee the the colors of the actual product you receive, is 100% identical to the colors on the picture of the product on the web-shop. This is mainly due to the differences in the setup of your PC and screen.
Minor deviations in the colors is not considered a lack of conformity or a defect.
Littlebit Design cannot promise that the content of our web-shop is free of errors, including typing and pricing errors. Nor can we guarantee that all the data is up to date all the time. Littlebit Design may, at any time change the content of the web-shop.
Although Littlebit Design aim to display the correct texts, images and pricing on the Web Shop, errors may occur. If you have been charged the wrong amount in the Web Shop, we will give you the option of placing a new order with the correct price or cancelling your order. However, Littlebit Design, reserves the right to cancel any order prior to dispatch should we find that the purchase is based on wrongful information, including incorrect pricing, sold out products and force majeure, and delivery failure due to our suppliers. In such case we will notify you by email. If we are unable to contact you, your order will automatically be cancelled.